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<p>All orders except for order containing leather can be cancelled as long as they have not been shipped yet.&#xA0;</p><p>If you would like to cancel or request any changes to your order, please send an email to&#xA0;<a data-fr-linked="true" href="mailto:order@vetsak.com" id="isPasted">order@vetsak.com</a></p>

All orders except for order containing leather can be cancelled as long as they have not been shipped yet. If you would like to cancel or request any changes to your order, please send an email to order@vetsak.com

What's your cancellation policy?

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I would like to configure a sofa, but the configurator does not work

I have configured a Sofa, but I am shown a price of 0 EUR. What is the problem?

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I'm a retailer. How will I receive fabric samples?

I was informed that you launched a new fabric. How will I receive the fabric sample for it?

I'm an Interior Designer / Architect. How can I get fabric samples?

Fabric Samples

What's your return policy?

How must I handle defects?

What's the warranty policy?

How can I check my order status?

Will I receive a discount if I place an order for my own store?

What are the shipping fees for retailers?

What are the shipping fees for Architects / Interior Designers?

I am based outside of the EU. Do any additional costs accor?

I am based outside of the EU. Is there anything else I need to be aware of?

I would like to place an order and have it shipped to a country outside of Europe. Is that possible?

What's your cancellation policy?Updated 5 months ago