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Please report any defects (product or package) via email at <a data-fr-linked="true" href="mailto:support@vetsak.com">support@vetsak.com</a> within 3 days of delivery. Please also- state your order number- describe what is defective (which module, part, etc.)- attach pictures of the defect

Please report any defects (product or package) via email at support@vetsak.com within 3 days of delivery. Please also. - state your order number. - describe what is defective (which module, part, etc.). - attach pictures of the defect

How must I handle defects?

Order

I would like to configure a sofa, but the configurator does not work

I have configured a Sofa, but I am shown a price of 0 EUR. What is the problem?

Website

I'm a retailer. How will I receive fabric samples?

I was informed that you launched a new fabric. How will I receive the fabric sample for it?

I'm an Interior Designer / Architect. How can I get fabric samples?

Fabric Samples

What's your cancellation policy?

What's your return policy?

What's the warranty policy?

How can I check my order status?

Will I receive a discount if I place an order for my own store?

What are the shipping fees for retailers?

What are the shipping fees for Architects / Interior Designers?

I am based outside of the EU. Do any additional costs accor?

I am based outside of the EU. Is there anything else I need to be aware of?

I would like to place an order and have it shipped to a country outside of Europe. Is that possible?

How must I handle defects?Updated 5 months ago